Infrastructure Analyst – Backup and Storage

• Administer, monitor, and tune large-scale Commvault environments
• Create, review, and optimize backup policies (Server Plans), retention routines, and replication rules, ensuring compliance with RPO and RTO requirements
• Diagnose and resolve complex backup and restore failures, including the investigation of network and I/O bottlenecks
• Conduct periodic disaster recovery (DR) tests
• Administer large-scale storage infrastructures, including storage systems and SAN switches
• Perform zoning, LUN provisioning, and mapping in SAN environments
• Monitor storage capacity, performance, latency, and utilization, supporting expansion planning and volume restructuring
• Support Windows Server and/or Linux environments related to backup and storage infrastructure
• Administer partitions, file systems, and data replication in high-availability (HA) environments
• Open, track, and help resolve technical support cases with Commvault and storage vendors
• Prepare and update technical architecture documentation, Standard Operating Procedures (SOPs), and capacity and SLA reports
• Identify operational risks and implement infrastructure performance and security improvements

• Bachelor’s degree in Technology or another higher-education program, plus a postgraduate qualification in IT
• ITIL Foundation v3 or higher certification, or verifiable training
• Proven experience in Information Technology
• Hands-on experience administering Windows Server, Unix, or Linux in mission-critical environments with data replication and high availability (HA)
• Experience supporting and operating large-scale storage infrastructures, including storage systems and SAN switches
• Experience with enterprise backup solutions
• Experience administering and supporting Commvault environments
• Strong knowledge of Commvault architecture, including MediaAgents, CommServe, Server Plans, deduplication, and retention policies
• Must hold at least one valid certification: any Windows Server certification; AZ-800; Linux Professional Institute LPIC-1; an official vendor certification in High-End Storage Administration and Advanced Support or equivalent; or Huawei HCIA Storage

• Position open to professionals with disabilities
• Equal career opportunities through our diversity and inclusion pillar
• A culture of innovation, curiosity, collaboration, learning, and growth
• Freedom to explore your skills and collaborate with specialists