QA, Mandarin

• Review and edit text annotations made by Annotators
• Conduct thorough quality assurance checks
• Ensure call transcript data is labeled correctly and follows annotation guidelines
• Redact PII adequately according to different country formats

• Native Mandarin (Hong Kong) speaker
• Excellent written comprehension in Mandarin (Hong Kong)
• Strong attention to detail
• Excellent time management and ability to meet deadlines
• Ability to follow detailed guidelines and apply them consistently
• Comfortable working independently in a remote environment
• Mindful of different PII formats in different countries (e.g. passport numbers) in order to redact adequately
• Reliable internet connection and access to a computer

• Independent Contractor/Freelance engagement
• Remote/Work from Home arrangement