Contract Trainer for Operations Management, Data & AI

• Responsible for learners’ success and motivation in Operations Management, including Data & AI
• Coach and support learners in the Flipped Classroom model
• Encourage active engagement with learning content and its practical application
• Facilitate discussion and knowledge sharing through innovative formats
• Create a positive learning and working environment
• Support learners with the individual completion of assignments as part of project work
• Assess project work
• Support the ongoing development and enhancement of the product
• Teach remotely from a home office
• Analyze and optimize operational processes and performance
• Prepare analyses and reports, for example using Microsoft Excel and Power BI
• Lead and develop teams in data-driven environments
• Use KPIs in performance management and conduct feedback and development meetings
• Manage resources and ensure operational stability
• Carry out forecasting, scenario planning, data-driven capacity planning, and risk management
• Evaluate options for action and make informed make-or-automate decisions

• Native-level proficiency in German, the training language (C2)
• At least two years of professional experience in Operations Management
• Extensive hands-on experience in Operations Management, day-to-day operational management, and the data-driven analysis and optimization of business processes
• Degree, vocational training, or comparable qualification in Business, Business Administration, Operations Management, or a related field
• Proficiency with Jira, Microsoft Office—particularly Excel and PowerPoint—Power BI, Microsoft Dynamics, and/or Gamma
• Extensive experience in day-to-day operational management
• Ability to prioritize based on available data, make decisions under time pressure, and handle incomplete data and escalation situations
• Practical experience using generative AI tools such as ChatGPT, Claude, or comparable applications
• Understanding of the opportunities and limitations of AI in operational contexts, as well as fundamental legal and ethical considerations
• Include an overview of projects in which AI tools were used in Operations Management, including a brief description of the tools used and how they were applied
• Experience analyzing and optimizing operational processes and performance using KPI systems, root cause analysis, and systems thinking
• Ability to identify interfaces, dependencies, and potential misinterpretations of data
• Experience leading and developing teams in data-driven environments
• Experience with KPI-based performance management, feedback and development meetings, and the professional handling of conflicts and resistance
• Experience in resource management and ensuring operational stability, particularly in forecasting, scenario planning, data-driven capacity planning, and risk management
• Ability to evaluate options for action and make well-founded make-or-automate decisions
• Several years of experience as an online trainer in adult education (preferred)
• Broad range of methods and tools in training methodology and instructional design (preferred)
• Experience applying innovative methods to engage learners (preferred)
• A New Work mindset and enthusiasm for experimenting with new learning technologies (preferred)
• Strong communication skills and enjoyment of working as part of a team (preferred)

• Flexible home-based working
• Remote work with Microsoft 365 and Copilot
• Innovative working environment
• Comprehensive onboarding
• Discount on obtaining the AEVO trainer qualification
• Active exchange among trainers and digital networking events
• Long-term contractual security
• Structured advance planning period of three to nine months
• Competency-based, fair, and reliable assignment planning
• Welcoming and supportive team culture
• Individual opportunities to develop your potential
• Autonomous working