Site Engagement Liaison Manager

• Oversee scientific operations workstreams, ensuring deliverables meet quality and timeline expectations
• Build and maintain relationships with investigators, site staff, and key stakeholders
• Act as the primary liaison between sites, CRO partners, and internal study teams
• Evaluate site capabilities and performance for site identification, feasibility, and selection
• Oversee site-level study start-up, activation, conduct, and close-out activities
• Support site contracting and activation with internal teams and external vendors
• Monitor site performance, recruitment, enrollment, quality, and compliance metrics
• Identify risks and implement mitigation plans
• Drive site engagement strategies and develop action plans to improve performance, recruitment, and retention
• Oversee CRO-delivered site management activities and ensure compliance with ICH-GCP, regulatory requirements, and company procedures
• Collaborate with Clinical Operations, Study Management, Medical Affairs, Regulatory Affairs, and other stakeholders
• Use site and study performance data to identify trends, support decisions, and contribute to process improvement
• Manage competing priorities and develop the team

• Degree in Life Sciences, Pharmacy, Nursing, Medicine, or a related scientific discipline
• 8+ years of clinical research experience within a CRO, pharmaceutical, biotechnology, or healthcare environment, including site management, site oversight, monitoring, clinical operations, or study management
• Strong understanding of clinical trial conduct, global drug development, ICH-GCP, and applicable regulatory requirements
• Experience working with and overseeing CROs and external vendors
• Proven ability to build strong relationships with investigators, site personnel, and cross-functional stakeholders
• Strong analytical, risk management, problem-solving, and decision-making skills
• Excellent communication, stakeholder management, and organizational abilities
• Experience supporting study start-up, site activation, recruitment, enrollment, and site performance management
• Experience with CTMS, eTMF, and other clinical trial systems is preferred
• Ability to travel domestically and internationally up to 50%
• Legal right to work in the country where the role is based

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways