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Product Specialist – Functional QA, Pre-Sales

This role is no longer accepting applications.

About the role

• Design and run test cases and regression suites across NetSuite, web and mobile (iOS and Android)
• Test business scenarios end to end, from source transaction to GL impact
• Log clear, reproducible defects, work them to closure with developers, and sign off releases
• Learn products in depth and act as the voice of the user
• Flag usability gaps and process mismatches and contribute to requirements
• Build demo environments and data
• Deliver scenario-based product demonstrations to prospects and partners alongside the sales team
• Answer functional questions in sales cycles and RFPs
• Write user guides, release notes and training material
• Support customer onboarding and UAT

• 4–7 years in ERP functional consulting, functional or business QA, or a product specialist role
• Hands-on Oracle NetSuite experience: core records and transactions, workflows, saved searches, roles and permissions, OneWorld and multi-currency, sandbox use
• Strong understanding of end-to-end business processes: supply chain (procure-to-pay, inventory, warehouse and fulfilment), logistics (shipping, transport and delivery), accounting (order-to-cash, record-to-report, tax, month-end close), people operations (time, expenses, HR and payroll), and project accounting
• Structured QA approach: test planning, test case design, regression discipline and well-written defects, using a tool such as Jira, Azure DevOps or TestRail
• Excellent spoken and written English
• Confidence to present a product to senior business users and handle questions live
• NetSuite certifications (SuiteFoundation, ERP Consultant); SuiteApp, ISV or SaaS product experience
• Pre-sales, solution consulting, conference room pilot or demo experience
• API testing (Postman), basic SQL or SuiteQL, and test automation (Playwright, Selenium or Appium)

• Clear path into product management, solution consulting or pre-sales leadership
• Opportunity to shape new products from close to the start
• Direct work with the founders
• Role combining product, quality and customer work