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Lead Ariba Systems Administrator

About the role

• Administer, configure, maintain, and support the SAP Ariba platform
• Ensure reliable procurement and source-to-pay operations
• Liaise between Procurement, Finance, IT, and business users
• Translate operational and business requirements into system configurations and process improvements
• Manage user access, permissions, workflows, approval rules, master data, integrations, and platform updates
• Troubleshoot system and user issues and coordinate with SAP Ariba support and internal technical teams
• Support testing, upgrades, releases, regression testing, and production deployments
• Maintain system documentation and controls
• Provide lead capacity, subject-matter expertise, guidance, and escalation support for buying and invoicing activities
• Evaluate processes and system functionality
• Create functional solution documentation, process scenarios, and test scripts
• Serve on the Change Advisory Board for Ariba module changes and enhancements
• Lead P2P business system administration and test management
• Monitor workflow activation and changes
• Track defects and drive resolution of P2P issues
• Identify technical resources and continuous improvement opportunities
• Provide technical support, training, guidance, and documentation to end users and buyers
• Present technical topics in staff meetings
• Identify issues and requirements, develop solutions, and deliver systems configuration, workflow, and data integration results
• Improve process simplification, automation, and user experience
• Ensure compliance with internal controls, security requirements, finance policies, and audit standards
• Act as primary contact with SAP Ariba support and external implementation or support partners
• Perform other assigned duties and technical projects

• Bachelor's degree in related field or equivalent experience
• Ten years of relevant experience, including procurement, system and customer support
• SAP Ariba administration experience
• Ariba knowledge in P2P, Business System Admin, and SLP modules, plus parts of Sourcing, Contracts, and Supplier Risk modules
• Understanding of accounting principles
• Proficiency in MS Office
• Effective verbal and written communication with customers and management at all levels
• Strong interpersonal and communication skills, including communicating technical information to non-technical stakeholders
• Resourceful and creative problem-solving ability
• Excellent verbal, written, and presentation skills
• Excellent organizational and time management skills
• Attention to detail

• Flexible work environment
• Fluid career paths
• Internal mobility opportunities
• Purpose, well-being, and work-life balance support
• Welcoming and inclusive environment
• Volunteering opportunities
• Equal opportunity employment