Client Project Manager – Sales, Account Growth

• Proactively identify and win new clients through outbound sales, referrals and networking.
• Convert inbound enquiries into booked work through responsive communication, persuasive proposals and follow-up.
• Build client relationships and become the trusted point of contact.
• Generate quote opportunities within existing accounts.
• Manage the sales pipeline, quote conversion and client revenue growth.
• Coordinate engineers, subcontractors or suppliers for surveys and specialist input.
• Prepare clear, itemised quotes with accurate scope, pricing and exclusions.
• Negotiate supplier and subcontractor prices, availability and terms while protecting profit margins.
• Develop a reliable supply chain.
• Coordinate engineers, subcontractors, materials and access throughout project delivery.
• Provide work instructions and keep clients informed of progress.
• Resolve and escalate issues as necessary.
• Verify completed work through photos, client feedback and completion checks.
• Agree scope changes and additional costs before extra work proceeds.
• Ensure jobs are invoiced within 24 hours of completion.
• Follow up outstanding payments and resolve billing queries.
• Monitor project profitability and commercial outcomes from enquiry through payment.
• Use ChatGPT and other AI tools for quote drafting, client communication, meeting preparation and sales follow-up.
• Check AI-generated outputs for accuracy.
• Learn and adopt the company’s AI and automation system.
• Identify ways to reduce repetitive work and improve speed, accuracy and client experience.
• Maintain accurate client, opportunity and job records.
• Continue developing knowledge of maintenance and refurbishment trades, materials, labour requirements and pricing.
• Learn from engineers, suppliers and completed projects and seek specialist input when needed.

• At least two years’ experience in property maintenance, refurbishment or a closely related trade services business.
• A track record of winning work, converting quotes or growing client accounts.
• Strong sales and relationship-building skills, with the confidence to approach new clients and develop repeat business.
• Confident negotiation skills and a sound understanding of pricing, costs and profit margins.
• Practical trade knowledge and a commitment to continually developing it.
• Hands-on experience using ChatGPT or similar AI tools, with examples of how they improve your productivity.
• Curiosity about AI and a willingness to keep learning and adapting as our systems evolve.
• Experience coordinating clients, engineers, suppliers and subcontractors.
• Strong organisation, clear written and verbal communication, and reliable follow-through.
• Confidence using CRM systems, job tracking software and Microsoft Office.
• Experience working towards targets, participating in daily stand-ups and contributing to process improvements.
• A proactive approach—you follow up, solve problems and take responsibility for results.
• A degree in any field and occasional weekend availability are advantages.
• Your own well-specified computer capable of running multiple business applications, AI tools and video calls simultaneously.
• Two screens suitable for managing quotes, client communications and job information efficiently.
• A good-quality camera for client and team video calls.
• A good-quality headset with a clear microphone.
• Fast, reliable internet supporting uninterrupted video calls and cloud-based systems.
• A suitable dedicated, quiet and professional home office.
• Availability aligned with UK operations and agreed hours supporting UK clients and delivery teams.
• Comfortable working independently, staying accessible to colleagues and clients, and taking ownership of targets and results.

• Competitive base salary with an uncapped bonus scheme.
• Profit-sharing scheme.
• Career development opportunities as the business grows across the UK and Dubai.
• The opportunity to contribute to a business building its own AI-powered systems and automations.
• A collaborative, performance-driven culture with clear targets and ownership of results.