Senior Solutions Architect

• Serve as a trusted advisor to GitLab customers and prospects in Japan
• Explain how GitLab's AI-powered DevSecOps platform addresses business priorities and technical requirements
• Support customers in evaluating GitLab's value and making informed adoption decisions
• Support continued adoption, new use cases, and expansion into additional products and editions
• Lead structured discovery to understand customer priorities, processes, challenges, stakeholders, and success criteria
• Collaborate with Account Executives on account strategies and customer action plans
• Lead demos, workshops, proofs of concept or value, architecture design, and technical validation
• Design DevSecOps and AI-enabled development roadmaps across the software development lifecycle
• Plan migrations of continuous integration and continuous delivery pipelines from Jenkins to GitLab
• Resolve post-sale adoption challenges and identify expansion opportunities
• Build relationships with developers and business and technical leaders
• Explain GitLab's competitive differentiation and address objections about tools, AI capabilities, cost, and migration effort
• Create proposals, architecture diagrams, proof-of-value plans, executive materials, technical content, and success stories
• Present at webinars and marketing events
• Share customer feedback and competitive insights with Product Management, Engineering, Sales, and Marketing
• Test GitLab, AI, DevSecOps, and cloud technologies hands-on
• Mentor team members and share best practices

• Experience in technical pre-sales, solutions architecture, consulting, technical sales, or a similar customer-facing role, using structured discovery, value selling, stakeholder mapping, and consensus building
• Practical understanding of the software development lifecycle, DevSecOps, security, and cloud technologies
• Experience using GitLab or comparable source control, continuous integration and continuous delivery, and developer collaboration platforms
• Experience leading demos, workshops, proofs of concept or value, technical proposals, or solution architecture design
• Ability to discuss deployment, security, and operations with customer technical teams
• Ability to explain technical trade-offs and business value to developers, technical leaders, and executives
• Ability to collaborate with Account Executives on opportunity strategy, adoption, and expansion
• Familiarity with retrieval-augmented generation and Model Context Protocol
• Ability to mentor team members, share reusable knowledge, and give and receive feedback with empathy and respect for others' expertise
• Fluency in Japanese and professional working proficiency in English
• Background in software development, systems integration, or project or product management is helpful but not required
• Other useful experience includes developer productivity, cloud-native technologies, enterprise platform governance and rollout, post-sales recommendations, consumption-based models, or creating reusable technical content

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave