Senior Business Analyst – Business Excellence

• Execute assigned business improvement workstreams, managing deliverables independently and proactively identifying risks, blockers, and questions.
• Gather, clean, organize, and analyze data from multiple sources; calculate key metrics and translate findings into meaningful business insights.
• Interview internal stakeholders, document workflows, and create clear process maps and written procedures that reflect how work is performed.
• Support business cases by organizing assumptions, evaluating operational and financial impact, and developing preliminary conclusions.
• Create polished, executive-ready presentations and maintain clear documentation of methodologies, assumptions, decisions, and work status.
• Support the Business Excellence team’s initiatives involving operational improvement, technology implementation, automation, and business transformation across the lending lifecycle.
• Collaborate with internal stakeholders under the direction of the Director of Business Excellence.

• 5+ years of experience in business analysis, management consulting, internal consulting, business transformation, operational excellence, or strategy and operations.
• Strong analytical and structured problem-solving skills, including experience working with incomplete or conflicting information.
• Demonstrated ability to build business cases, analyze processes, create process maps, and develop professional presentations with limited rework.
• Advanced proficiency in Excel or Google Sheets and PowerPoint or Google Slides; familiarity with process-mapping tools and the ability to learn new business systems quickly.
• Professional fluency in written and spoken English, strong internal stakeholder-management skills, and availability during U.S. Eastern Time business hours.
• Previous experience with a consulting firm or an internal transformation team is strongly preferred.
• Experience with financial services, technology implementation, automation, or interconnected business systems is a plus.

• Fully remote, part-time engagement for professionals based in Latin America.
• Direct involvement in high-impact process improvement, technology, and business transformation initiatives.
• Close collaboration with experienced business and consulting leaders.
• Potential to increase hours and transition to a full-time, long-term engagement based on performance, mutual fit, and business needs.