YOUR NEXT CHAPTER
Cross Reviewer
About the role
• Review Print Templates, Social Media templates, General Graphics, and related design assets against technical, aesthetic, usability, and marketplace standards
• Perform hands-on Photo, Video, Motion Graphics, and other media reviews according to documented guidelines and category-specific calibration
• Evaluate editable source files, layout, typography, file structure, compatibility, originality, metadata, and customer usability
• Handle complex, ambiguous, escalated, and integrity-related content evaluations
• Escalate legal or IP concerns through established channels
• Lead reviewer calibrations, support guideline interpretation, and mentor reviewers
• Partner with Team Leads and Content Operations to monitor volumes, aging queues, productivity, and review quality
• Validate AI-assisted review outcomes and provide feedback to improve automated checks and reviewer tooling
• Collaborate with Operations, Developers, and Content Specialists on workflow and process improvements
• Use Zendesk and internal systems to document author/customer escalations
• Assess author portfolios and provide constructive feedback
• Maintain flexible review capacity across calibrated categories according to operational priorities
• Participate in cross-training to achieve independent review capability in additional Graphics queues within six months and broader cross-category coverage within twelve months
• 2+ years of professional experience in graphic design, creative content quality assurance, stock content review, or a related digital media discipline
• Advanced expertise in Print Templates and General Graphics, including typography, layout, prepress/print readiness, editable files, and technical quality standards
• Proficiency with Adobe Illustrator, Photoshop, and InDesign
• Practical knowledge of Keynote, PowerPoint, and Google Slides and their format limitations
• Practical experience reviewing or producing photography and video
• Ability and willingness to conduct hands-on cross-media reviews following calibration
• Working familiarity with creative media formats, metadata, licensing, copyright, IP, model/property-release considerations, and marketplace quality standards
• Experience using review systems, quality metrics, and AI-assisted tools
• Ability to evaluate automated decisions critically and suggest improvements
• Strong coaching and sound independent judgment
• Clear written feedback
• Excellent written and spoken English and Spanish
• 30 days of Christmas bonus pay
• 12 days of vacation in your first year
• 100% vacation bonus
• Monthly grocery vouchers
• 5% savings fund
• Private health insurance
• Home office
• Team connection and learning budgets
• Wellbeing and study support
• Volunteer leave
• Generous paid parental leave
• Access to all Envato products
• Option to work from another remote location for up to 3 months per year
• Conoce México benefit to help employees explore more of Mexico