Danish-speaking Customer Support

• Support users via chat, email and outbound calls, depending on the project
• Escalate complex cases and policy gaps to the appropriate team
• Join an international team helping keep millions of users safe online

• Native Danish (C1)
• Strong English (B2/C1)
• 1+ year in BPO, customer support, content safety or a similar role
• Excellent written communication
• Ability to multitask
• Availability Monday to Friday, with occasional weekend shifts
• Availability for rotating shifts between 10:00 and 02:00
• Willingness to handle potentially sensitive content

• Productivity bonus of up to 15% of gross salary
• Paid training
• €200 gross bonus when you complete training
• €300 gross loyalty bonus after 7 months
• One flight from anywhere within Europe to Greece
• Two weeks of hotel accommodation when you arrive
• Free assistance finding housing in Greece
• Work remotely from any city in Greece
• 24/7 access to counselors
• Regular check-ins
• Clear escalation paths
• Career growth opportunities, for example to Senior Customer Expert