← All jobs

Strategic Account Manager

About the role

• Partner with a portfolio of key customer accounts to drive sustainable, long-term growth and deliver exceptional business outcomes
• Cultivate and maintain strategic customer relationships
• Sell to a portfolio of key accounts
• Assist in the implementation of global sales and purchasing strategies
• Develop and maintain a deep understanding of the structure, culture, and needs of key customers
• Manage and facilitate own individual training, including sales, sourcing, and throughput
• Ensure customer requirements are accurately entered in Velocity's ERP system
• Consistently deliver on monthly and quarterly gross profit sales goals
• Represent and communicate Velocity’s culture, values, and value proposition
• Provide immediate and reliable solutions to customer needs
• Complete detailed records of all sales data regarding contracts, quotations, and other customer interactions and annotate all customer touches in Velocity's ERP system
• Create and present periodic reports detailing customer interactions and sales/gross profit totals

• Bachelor’s degree preferred; Diploma holders with relevant experience will also be considered
• Minimum 2+ years of sales experience in the electronics components industry
• Demonstrated expertise in sourcing, account management and CRM
• Experience with complex ERP systems
• Excellent verbal and written communication skills
• Ability to build rapport and establish strong customer relationships
• Self-motivated with a high level of ownership and accountability
• Detail-oriented with strong organizational skills
• Proactive problem solver with sound judgment
• Emotionally resilient, with strong composure under pressure
• Persistent with a high level of grit and determination
• Able to sustain performance in a fast-paced, high-volume environment

• Performance rewards
• Equal opportunity employment
• Reasonable accommodation for qualified individuals with disabilities