Social Media Engagement Specialist – ENG

• Schedule and publish approved content batches using scheduling platforms
• Optimize posting times using platform analytics
• Verify captions, links, and tags before publishing
• Respond to comments and direct messages
• Engage with followers and related community accounts
• Monitor and reply to reviews, especially on Google My Business
• Identify and correct flagged content or posting errors
• Monitor account status for login and security issues
• Assist with onboarding client accounts to scheduling tools
• Engage with niche communities and industry influencers to drive growth
• Identify and support potential brand advocates
• Set up or optimize client social media profiles
• Connect accounts to scheduling tools
• Share proof of work and performance reports
• Collaborate with design, copywriting, and client-facing teams on content revisions and approvals
• Handle urgent or special content requests

• Minimum 2 years of experience using scheduling tools (e.g., Sprout, Hootsuite, Meta Business Suite)
• Proven experience in online community building and direct social media engagement
• Excellent command of English (written and verbal)
• Strong communication, time management, and organizational skills
• High level of attention to detail and ability to work independently
• Creativity and empathy in handling client voice and brand tone
• Ability to interpret engagement analytics and adjust strategies accordingly
• Willingness to work in US time zones (PST, EST, CST)
• High school diploma or equivalent
• Stable and high-speed internet connection, preferably 25 MBPS or higher, with backup
• Own PC/laptop with 8GB RAM and specified processor, operating system, browser, security software, and storage requirements
• Headset/earphone with noise cancellation and webcam at 720p or higher
• Designated, quiet, and well-organized workspace
• Preferred: minimum 2 years of experience managing multiple client accounts
• Preferred: background in marketing, social media management, or public relations
• Preferred: experience handling large-volume client portfolios
• Preferred: familiarity with Google My Business, TikTok, LinkedIn, and Instagram strategies
• Preferred: knowledge of AI-driven content scheduling or engagement tools

• Permanent remote work setup
• Competitive starting rate paid in USD
• Internet Allowance
• HMO insurance (PH)
• Retirement Fund
• Paid US holidays
• Paid Vacation and Sick Leaves