Business Systems – Operations Lead

• Shape the Salesforce and business systems roadmap
• Translate business needs into process designs, automation, dashboards, integrations, and improved ways of working
• Connect systems and teams across Sales, Marketing, Controlling, Support, Product, and other functions
• Reduce manual work, improve workflows, and strengthen governance
• Improve data quality, reporting consistency, and decision-ready insights
• Lead cross-functional initiatives through influence
• Identify opportunities for AI and automation with appropriate governance
• Support tool and process adoption through communication, training, and change management
• Collaborate internationally with stakeholders, technology partners, and colleagues across functions
• Travel internationally approximately 15–25% for stakeholder collaboration, project delivery, and training

• Strong experience with Salesforce Sales Cloud
• Experience delivering CRM implementations, global rollouts, optimization programs, or complex business-system transformations
• Experience from Sales Operations, Commercial Excellence, CRM, Business Systems, Salesforce, or Business Transformation
• Ability to move between strategy and hands-on problem solving
• Ability to work across functions, countries, and organizational levels
• Ability to build relationships and influence without hierarchical authority
• Ability to translate complex topics into clear priorities and actions
• Structured, analytical, pragmatic, and curious approach
• Interest in data, automation, and AI
• Confident communication in English
• Additional European languages welcome

• Remote work arrangement
• Approximately 15–25% international travel