Senior Sales Engineer

• Support Relativity’s sales activities across the Asia-Pacific region
• Provide clients and prospects with exceptional Relativity experience through workflow assistance and solution evangelism
• Lead sales support requests and mentor less senior team members
• Support growth of APAC Sales Engineering team processes
• Acquire and grow accounts through virtual and in-person technical sales consulting
• Serve as a subject matter expert and consultant for internal and external stakeholders
• Participate in sales calls and meetings with account executives and prospects
• Assist with or lead presentations and standard product demonstrations
• Identify customer business needs and help define solutions
• Support RFx and third-party risk assessment workflows
• Capture prospect and customer requirements
• Collaborate with sales to write proposals detailing how Relativity solutions address business needs
• Communicate product feedback to product management based on customer feedback, product issues, deployments, and market trends
• Create documentation, presentations, and product demonstrations for clients
• Attend and present at industry events
• Author content on industry trends and best practices
• Develop and maintain product and industry expertise in RelativityOne, Legal Data Intelligence use cases, and the Relativity AI Suite
• Champion GenAI adoption with clients and prospects
• Conduct effective discovery to understand pain points and address customer inquiries

• Experience supporting Legal Data Intelligence (LDI) use cases such as litigation, investigations, regulatory matters, and DSAR across the entire review lifecycle
• Technical understanding of Relativity
• Strong sales orientation and positive, service-oriented personality
• Knowledge of Generative AI and its application to legal document review
• Five years of experience supporting SaaS applications, including four or more years in sales engineering, client services, or consulting
• Relativity Certified Administrator (RCA) strongly preferred, or ability to pass the exam within 3 months of employment
• Relativity Expert status preferred, or ability to obtain it within 12 months of employment
• Relativity Master status is a plus, with ability to obtain it within 24 months of employment
• Proven technology skills
• Outstanding interpersonal abilities
• Strong written and verbal communication skills
• Attention to detail
• Analytical and problem-solving capabilities
• Ability to travel up to 25%, including international travel
• Ability to multitask and self-manage workload
• Fluency in English required
• Additional regional language proficiency, such as Mandarin or Bahasa Indonesia/Malaysia, is a plus
• Experience working within the Singapore and/or broader APAC legal or legal technology markets preferred

• Opportunity to be part of Relativity’s Singapore expansion and growth story
• Backing of an established industry leader
• Opportunity to help grow Relativity’s customer base across Asia
• Opportunity to achieve Relativity Expert status and obtain Relativity Certifications