Forward Deployed Engineer – EMEA

• Build and deploy customer translation and localization workflows
• Lead technical discovery and demos
• Guide customer onboarding
• Support renewals by demonstrating value and resolving technical blockers
• Scope customer needs into technical plans with dependencies, acceptance criteria, and measurable outcomes
• Build AI workflows using prompts, glossaries, translation memories, and human review
• Write and deploy integrations with CMS, DAM, PIM, LMS, and commerce systems
• Preserve content structure, metadata, and context
• Own production readiness, including secure data access, testing, error handling, monitoring, quality evaluation, and review routing
• Document solutions and agree ongoing ownership
• Support customer enablement and adoption with Account teams
• Measure results against baselines and identify follow-on workflows
• Turn customer work into reusable connectors, evaluation suites, and deployment patterns
• Inform Product and Engineering priorities

• Record of shipping software, integrations, or automation for enterprise customers
• Demonstrated ability valued more than a specific degree or years of experience
• Hands-on coding skills across APIs, authentication, webhooks, data transformation, version control, testing, and debugging
• Experience building AI workflows and evaluating quality, reliability, latency, and cost
• Experience with failure handling and human review
• Clear communication with technical and business stakeholders
• Ability to scope ambiguous requests, explain tradeoffs, and manage expectations
• Ownership through deployment, documentation, customer enablement, and adoption
• Practical use of AI in engineering work
• Localization or translation technology experience valuable; curiosity about the domain essential
• Willingness to travel up to 40%

• Remote-friendly work model with flexibility to work from where you thrive
• Global, connected team across 30+ countries
• Collaborative, globally distributed team environment
• AI-native organization with opportunities to manage personal AI Agents
• Inclusive culture committed to respect, diversity, and anti-discrimination
• Opportunity to help shape the future of work and AI innovation