Commercial Employee – Order Management and Customer Service

• Serve as the point of contact for customers handling inquiries, orders, and complaints
• Advise customers on products
• Enter and process orders
• Prepare quotations
• Enter data and maintain master data
• Handle written correspondence
• Answer inbound calls
• Provide administrative support
• Perform general office organization and coordination

• Completed commercial vocational training and at least three years of professional experience, ideally in a B2B e-commerce or trading company
• Good Dutch language skills
• Good German and English language skills
• Additional foreign languages are an advantage; French is desirable
• Enjoy communicating with customers by phone and virtually
• Careful, proactive, and independent approach to work
• Quick learner with strong organizational skills and a high degree of personal responsibility
• Confident use of PCs and good Microsoft Office skills
• Open and approachable manner with strong communication skills
• Ideally based near one of the company’s locations in Würzburg or Wiesbaden

• Attractive, experience-based salary plus additional benefits, including an Edenred voucher card
• Flexible working hours; full-time hours of 37.5 hours per week
• Free parking
• Bike leasing
• Excellent public transport connections, including a subsidy for a public transport pass
• Company events and team incentives
• Free water, coffee, and fruit
• Discounts through the Corporate Benefits program
• Modern and secure workplace
• Committed and supportive team
• Flat hierarchies and an informal first-name culture