Medical Biller, NextGen Expertise

• Contact new agency accounts within one business day of assignment and follow up within 24 hours if unacknowledged
• Review and optimize added locations, trade area sizing, keyword selections, and ranking maps before onboarding calls
• Lead Google Meet onboarding sessions covering dashboard navigation, assistant settings, local pages, white-label reporting, and website/Facebook integrations
• Record onboarding sessions and maintain organized Google Drive records
• Audit agency accounts for unmanaged Google Business Profiles and small test accounts
• Conduct proactive outreach to encourage agencies to expand to full client rollouts
• Serve as the primary point of contact during business hours for software questions, setup troubleshooting, and client training
• Escalate technical bugs to the tech team with screenshots and account details
• Report to the Sales Manager on expansion opportunities, uncompleted onboardings, and churn risks

• Account management, client communication, and relationship building
• Strong understanding of Local SEO and Google Business Profile (GBP) optimization
• Ability to learn software platforms quickly and explain technical concepts clearly to non-technical users
• Google Workspace
• Local SEO / Automation tools
• USB headset with noise cancellation feature
• Working webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main internet service speed of at least 25 Mbps cable connection
• Backup internet service speed of at least 10 Mbps
• Availability to work US work hours, 40 hours per week
• Must be based in the Philippines

• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
• Affiliate Marketing Program referral earnings of up to $30 if your referral is hired