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Billing Technician II – Corporate Benefits

About the role

• Ensure the accuracy of the billing and collections cycle
• Perform complex reconciliations, customized allocations, and exemption controls
• Ensure data integrity between internal systems and external platforms
• Process billing closeout and monitor collections through systems and websites
• Reconcile data with Qbem and validate discrepancies in amounts
• Perform customized allocations according to defined rules
• Manage copay exemptions
• Prepare the payroll file
• Validate system entries across platforms such as Qbem and Quiver Pro
• Contribute to monitoring productivity and quality indicators
• Process invoice extensions
• Identify and report file errors or system inconsistencies
• Ensure compliance with SLAs and quality standards

• High school diploma (technical training in related fields is desirable)
• Experience in billing or similar operational processes
• Knowledge of Excel (VLOOKUP, SUMIF, data validation, etc.)
• Knowledge of billing systems such as Qbem and Quiver Pro is desirable
• Analytical skills for data checking and reconciliation
• Strong communication and teamwork skills

• Medical and dental insurance covered by Bradesco Seguros
• Meal or food allowance through a flexible benefits card
• Transportation allowance
• Profit-sharing bonus (PLR)
• Total Pass: Memberships at leading gyms at exclusive rates
• Life insurance
• Partnerships with language schools, colleges, and various training courses
• Discounts on personal insurance for you, your parents, children, and spouse
• Childcare assistance and programs promoting maternal and infant health
• Insurance Professionals’ Day holiday
• GPTW certification and an inclusive, diverse work environment