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Director, Managed Review Services

About the role

• Lead growth initiatives for Managed Review Services across the U.S. and UK markets
• Partner with Sales, Client Partners, Solutions, Marketing, and Delivery teams to identify and win new business
• Drive revenue growth, account expansion, and senior-level client relationships
• Lead or support client presentations, proposals, RFP/RFI responses, pricing, and contract negotiations
• Represent LCA in country leadership, business reviews, planning forums, and cross-functional governance sessions
• Lead Managed Review operations, ensuring quality, timely delivery, client satisfaction, and operational efficiency
• Manage revenue, margin, utilization, budgets, forecasts, and profitability
• Lead and develop Managed Review teams while driving scalable processes, automation, analytics, and continuous improvement

• Bachelor's degree required
• Advanced degree or JD preferred
• 10+ years of experience in Managed Review, eDiscovery, legal operations, or related services
• Proven experience in revenue growth, client management, and operational leadership
• Strong knowledge of Managed Review, eDiscovery, compliance, and P&L management
• Strong leadership, communication, negotiation, and stakeholder management skills

• Equal Opportunity Employer
• Reasonable accommodation for applicants with disabilities
• Opportunity to personally thrive, make a difference, and be part of a culture where individuality is noticed and valued