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Customer Service Representative, German-Speaking

About the role

• Assist customers by phone and email
• Provide support with questions about products and services
• Document interactions in the CRM system
• Collaborate with internal departments

• Excellent spoken and written German
• Strong communication skills and customer-service orientation
• Independent, solutions-oriented approach to work
• Customer service experience (preferred)

• Attractive salary and meal allowance
• Government social security and private health insurance from day one
• Comprehensive onboarding and training through the Mplus Academy
• International projects and career advancement opportunities
• 100% remote work available