Onboarding Specialist

• Manage candidate movement and client requirements throughout the hiring and onboarding process.
• Coordinate candidate endorsements and prepare candidate briefs.
• Schedule and monitor interviews.
• Conduct client and candidate follow-ups through email, messaging, Dialpad, and outbound calls.
• Obtain interview feedback and coordinate candidate movement.
• Proactively repurpose qualified candidates who are not selected for other suitable active opportunities within required timelines.
• Coordinate onboarding requirements.
• Handle client concerns and escalations.
• Work closely with Staffing/Recruitment, Customer Success, and other internal teams.
• Maintain accurate tracking, records, and documentation of ongoing activities.

• Excellent written and verbal English communication skills, with confidence in client and candidate interactions, including outbound calls.
• Highly organized and detail-oriented, with the ability to manage multiple priorities, stakeholders, and deadlines.
• Strong time management and follow-up skills in a fast-paced environment.
• Proactive problem-solver who can identify blockers, adapt to changing priorities, and escalate issues when needed.
• Customer-service oriented with strong client relationship and stakeholder management skills.
• Demonstrates ownership, accountability, and a results-driven approach to completing tasks.
• Proficient with email, calendars, communication platforms, CRM/ATS systems, and other administrative tools.
• Maintains accurate documentation and records while ensuring smooth coordination across teams.