Technical Sales Architect

• Support the technical sale of Titan.ium products and services at selected named accounts or projects alongside the sales manager
• Act as the primary technical liaison between customers and the company, ensuring timely, high-quality responses to technical and business-related needs and concerns
• Participate actively in the sales team throughout the sales process and ongoing customer relationships by providing technical sales support for complex or comprehensive activities
• Provide technical statements of compliancy for RFPs and RFIs with the Central Bid Desk
• Generate customer Solution Overview documents for inclusion in offers
• Manage proofs of concept and customer workshops
• Provide feedback to Product Management and Engineering regarding customer functional requirements

• Knowledge of Telecommunications Network Equipment operations
• Ability to draw out call flows and sequence diagrams and knowledge of protocol specifications
• Understanding of telephony concepts from Core, Edge, and Provisioning sides of carrier architecture, including 5G and legacy 2G/3G/4G networks
• Knowledge of at least two signalling protocols: HTTP2, ENUM, SIP, Diameter, SS7
• Understanding of technical requirements tied to Cloud Computing and Virtualization, including Kubernetes, Helm, CNF, NFV, OpenStack, KVM, and VMware
• Understanding of software packaging, OS operations and upgrades, and Linux Operating System
• Knowledge of OA&M concepts and operations such as backup/restore, KPIs, monitoring, and alarms
• Excellent writing skills and ability to describe technical concepts or product architecture in formal documents
• Fluent in English
• Ability to operate in a multi-country and multi-cultural environment
• Four-year Engineering degree in a related technical field preferred, ideally Telecommunications, Computer Science, or Information Technology; if no degree then based on experience
• Significant proven experience with the technology
• Ideal experience working in a carrier core network group or for telecom network equipment vendors selling into the carrier core network team