Software Engineer

• Design and develop reusable AI Fabric platform services, APIs, microservices, and web applications
• Build secure integrations, conversation orchestration, intelligent routing, and transfer capabilities
• Develop and support LiveKit-based voice and real-time communication solutions
• Build self-service experiences for onboarding, administration, monitoring, and platform operations
• Implement reliability, observability, security, and production-readiness standards across platform services
• Partner with product, architecture, security, and operations teams to deliver scalable enterprise solutions
• Drive continuous improvement by applying modern engineering practices and AI tools to increase development productivity, quality, and delivery efficiency
• Support delivery of an AI Fabric Platform accelerating conversational AI capabilities across the organization

• 6+ years of experience building cloud-native applications, APIs, microservices, and distributed systems using Go
• Strong experience with GCP or Azure and modern CI/CD practices
• Solid knowledge of system design, event-driven architectures, scalability, security, reliability, and observability
• Experience developing modern web applications using React or similar frameworks
• Experience with CloudFlare
• Experience with enterprise integrations, production support, troubleshooting, and operational readiness
• Experience with LiveKit, conversational AI, contact center, voice/telephony, Kafka, Databricks, or AI/ML technologies is highly desirable
• Strong communication, problem-solving, and collaboration skills
• Ability to work independently
• Ability to effectively use enterprise-approved AI tools

• Health insurance
• Language courses
• Relocation program
• Remote work flexibility
• Professional development opportunities
• Certification programs
• Mentorship and talent investment programs
• Internal mobility opportunities
• Internship opportunities
• Opportunity to collaborate on impactful projects for top global clients
• Inclusive and supportive work environment
• Regular team-building company social events
• Sustainable business practices focused on IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality