Senior UX Designer

• Improve and reinvent customer-facing solutions serving users in more than 15 countries under the InPost and Mondial Relay brands
• Improve customer experience and build a best-in-class experience
• Establish design principles and frameworks for high-quality, consistent solutions at global scale while considering local market needs
• Focus on financial products within InPost Pay, including payments, subscriptions, and future financial services
• Act as the voice of users and solve complex problems across websites, mobile applications, and internal tools
• Conduct user research to understand customer needs and define opportunities
• Create user flows, journey maps, wireframes, and prototypes for stakeholder and user feedback
• Create high-fidelity visual design mock-ups consistent with UI guidelines and brand standards
• Collaborate with developers, product managers, and stakeholders to deliver design solutions
• Advocate for and educate stakeholders on inclusive and accessible design practices
• Participate in design team meetings, provide constructive critique, and support fellow designers
• Use a data-informed approach by defining and tracking key metrics and communicating design and business impact

• 5+ years of experience in digital product design, including user research, information architecture, usability, prototyping, and design processes
• Sharp, up-to-date UI skills
• Experience and understanding of working with financial services, such as banking or fintech
• Proven experience using AI tools in the design workflow, such as Claude or similar, with concrete examples
• Preferred experience and understanding of working with B2B users
• Strong passion for applying and evangelizing human-centered design methodologies within cross-functional teams
• Experience with prototyping tools; the company uses Figma
• Ability to work autonomously in a responsive, fluid environment
• Experience working in agile and fast-paced surroundings
• Advanced English skills, spoken and written
• Fluent Polish
• Strong stakeholder management skills to drive change

• Opportunity to work in a diverse, international, and cross-functional environment
• Learning from a senior leader and leadership team
• Training opportunities for professional development
• Excellent working environment
• Flexible hours
• Flexible/hybrid working model
• B2B type of contract
• Opportunity to work in a growing company with opportunities in several European locations
• Opportunity to contribute to sustainability, convenient deliveries, and the circular economy