Case Manager

• Assist patients in making informed decisions about their clinical status, medications, and treatment options
• Conduct concurrent and retrospective reviews to assess medical necessity, appropriateness of service, and level of care
• Interview clients or patients to evaluate their situational needs
• Determine necessary services and assistance for patients
• Document case history and prepare reports
• Serve as a liaison between families and essential services
• Use care protocols, standards, and guidelines to inform decision-making
• Liaise with patients, physicians, insurance companies, and facility staff regarding clinical-related information and clarifications via phone, email, and other communication methods
• Ensure case reports are accurate and up to date
• Identify and report quality of care concerns appropriately
• Undertake other ad-hoc duties as assigned

• Must possess a valid USRN - NY nursing license
• A graduate degree in BS Nursing or similar field
• Minimum 2 years of clinical experience is preferred
• Excellent English communication skills, both written and verbal
• Background working with individuals who have difficulty expressing their needs
• Outgoing and team-orientated
• Capable of working in a fast-paced environment
• Critical thinker with strong customer service focus
• Degree in Nursing
• Reliable computer and noise-canceling headset
• Second monitor
• Stable internet connection
• Backup internet connection
• Availability Monday to Friday, 9am to 6pm US Eastern Standard Time (EST)

• Remote working environment with flexibility and convenience
• Work from home
• Collaboration with an international team
• Reliable computer and noise-canceling headset
• Second monitor for enhanced productivity
• Stable internet connection
• Backup internet connection