Account Manager

• Support partners in leveraging marketing and growth solutions to maximize business potential on the platform
• Work with the marketing team to plan and execute campaigns with restaurant partners
• Prepare monthly and quarterly business reviews, share performance insights, identify opportunities, and build joint growth plans
• Analyze operational and commercial metrics to identify trends, address challenges, and propose data-driven solutions that improve partner performance and customer experience
• Lead collaborative discussions and negotiations around campaigns, marketing investments, and initiatives that create long-term value
• Help partners adopt new tools, features, and operational best practices
• Stay up to date with local market trends, customer preferences, and competitor activity to strengthen partner presence
• Build strong partnerships and deliver great service in a commercially aware, partner-facing role

• Solid experience in account management, partnership management, or a similar partner-facing role
• Experience working with performance metrics, marketing solutions, or growth initiatives is a plus
• Fluency in Polish and English
• Commercial awareness and comfort working in sales-driven environments
• Strong analytical skills with experience in performance metrics
• Familiarity with Looker or Power BI is a plus
• Well-structured, detail-oriented, and proactive approach to managing partner relationships and priorities
• Collaborative, hands-on approach
• Experience with CRM systems is an advantage
• Genuine passion for food and developing restaurants is an advantage
• Based in Kraków or the surrounding area

• Variable pay based on performance targets
• No equity/RSU grant eligibility stated