YOUR NEXT CHAPTER
Customer Care Representative – Temp
About the role
• Deliver customer support by resolving service inquiries regarding company products and features
• Engage clients regarding subscription renewals, service activations, and upselling opportunities
• Process sales orders and payments accurately
• Update client accounts and database management systems
• Troubleshoot technical issues with service operations
• Support customers using Trimble's innovative technology solutions
• Proven customer-focused mindset with a warm, approachable, and outgoing communication style
• Fluency in both English and Spanish
• Experience working with database management systems
• Demonstrated ability as a fast learner and collaborative team player
• Flexibility to work some weekends and occasional holidays
• Technical troubleshooting expertise or background in customer support is a bonus
• Bachelor's degree in a related field is a bonus
• Previous experience supporting tech or software solutions in a fast-paced environment is a bonus
• Position for CLT contract (Temporary)
• Payment in Brazilian Reais (Local Currency)
• Collaborative, supportive team environment
• Opportunity to build valuable skills in client relations and database management
• Projects with tangible positive real-world impact
• Opportunity to build a career and drive collective growth
• Local teams empowered to create impactful strategies