Mid-Level Sales Development Analyst – Outbound

• Conduct in-depth lead qualification by investigating pain points, context, and decision-making criteria
• Own performance targets such as qualification volume, conversion, no-show rate, and SLA adherence, ensuring predictable delivery
• Conduct effective handoff calls with strong facilitation and alignment with the Account Executive
• Organize and keep the CRM up to date with complete records
• Create and test hypotheses to improve efficiency across messaging, cadences, segments, channels, and approaches
• Build relationships with strategic accounts, ensuring a consistent journey through to the first meeting

• Solid experience in Outbound Sales Development, with a background in proactive prospecting
• Experience with consultative qualification, conducting discovery using methodologies such as SPIN Selling (or similar), and investigating pain points, impact, urgency, and the decision-making process
• Ability to develop personalized approaches by ICP and segment, adapting messaging to each customer profile
• Knowledge of CRM systems (Salesforce) and Excel/Google Sheets for funnel analysis and tracking
• Experience with multichannel prospecting (email, LinkedIn, WhatsApp, and phone), follow-ups, meeting confirmation/connection, and sales handoffs
• Strong verbal and written communication skills, with the ability to generate strategic conversations with executives and conduct sales handoff calls
• Goal- and metrics-oriented, with a sense of urgency, prioritization skills, and strong organization
• Preferred: experience with prospecting and qualification in the HR/payroll market
• Preferred: experience at B2B SaaS companies and in consultative sales to mid-market and enterprise customers
• Preferred: knowledge of qualification frameworks such as BANT or variations adapted for sales development

• Caju benefits card, offering greater flexibility in how you use your benefits (Meals, Food, Mobility, Health, Home Office, Culture, and Education)
• Health insurance with no copay (Unimed, SulAmérica, or Alice)
• Zenklub, with online sessions with therapists and coaches to support your mental health
• Wellhub
• Language-learning support through our Rosetta Stone partnership
• Recharge Day – a paid day off
• Conexa Saúde – online medical appointments
• Childcare assistance
• Alura partnership
• Remote work, allowing you to work from anywhere in Brazil
• Work equipment provided
• Many opportunities for career growth