Verification & Onboarding Operations Executive

• Review and analyze reported content, user activities, and potential violations for compliance with platform policies
• Perform employer verification, including KYC, data checks, and job hygiene
• Enforce policies through warnings, job removals, account suspensions, or bans
• Call users and employers to explain KYC requirements and policy violations
• Guide users and employers on how to comply with policies
• Identify trends related to fraud, hate speech, harassment, and other safety concerns
• Collaborate with verification teams, customer support, and sales
• Refine guidelines, workflows, and best practices to improve platform safety
• Meet productivity and quality benchmarks set by management

• Bachelor’s degree
• Experience in trust & safety, content moderation, or risk management is preferred
• Strong analytical and problem-solving skills with high attention to detail
• Excellent communication (English & Hindi required) and interpersonal skills, especially when handling a case with users
• Ability to work independently and make quick, informed decisions under pressure
• Proficiency in Google Suite/Microsoft Office tools
• Laptop/Desktop with stable internet required
• Immediate joiners preferred

• Laptop/Desktop with stable internet required
• Open to Office / Hybrid / WFH
• Immediate joiners preferred