Product Manager

• Define and communicate the product vision, strategy, and objectives, aligned with the client's business priorities.
• Build, maintain, and prioritize the roadmap based on user value, operational impact, data, and effort.
• Lead discovery processes with internal users, including interviews, process observation, usage data analysis, and solution validation before development.
• Map user journeys, workflows, and business rules, identifying bottlenecks and improvement opportunities.
• Partner with business teams and stakeholders, challenging and refining requests to focus on the highest-impact problems.
• Balance the needs of different user groups, facilitating negotiations and making prioritization decisions transparently.
• Work closely with Engineering and Design to define solutions, user stories, and acceptance criteria.
• Define and track product metrics, such as adoption, user satisfaction, operational efficiency, reduction in rework, and process execution time.
• Manage the backlog and ensure clear priorities for the development team.
• Communicate product progress, learnings, and results to the client's stakeholders and leadership.
• Support the adoption of new features alongside user teams through communication, training, and follow-up.
• Foster a culture of continuous improvement and data-driven decision-making.

• Bachelor's degree or equivalent.
• Solid experience as a Product Manager or Product Owner for digital products.
• Fluent English (required) for communication with international stakeholders and teams.
• Hands-on experience with product discovery and user research techniques.
• Experience defining and tracking product metrics and OKRs.
• Experience with agile methodologies (Scrum, Kanban, or similar) in cross-functional teams.
• Ability to prioritize using frameworks such as RICE, MoSCoW, Kano, Opportunity Solution Tree, or similar.
• Ability to understand complex business processes and rules.
• Analytical skills and experience working with data, including SQL, dashboards, and analytics tools.

• 20 days of planned leave
• TotalPass