Customer Success Renewals Representative, German

• Manage renewal of contracts in the assigned territory to protect revenue
• Monitor expiring agreements and take timely action to maintain customers
• Provide accurate proposals and quotes according to customer agreements
• Handle inquiries related to pricing, co-terming, upselling, and reinstatement
• Collaborate with customers, partners, and internal teams
• Record all activities accurately in the customer relationship management system
• Achieve sales targets with focus on customer retention and revenue growth
• Provide quotes directly to customers and/or assigned channel partners
• Upsell customers to premium services and identify add-on sales opportunities for Veeam products

• Speak English and German fluently for effective communication (B2 min.)
• Minimum two years of sales experience in software or related industry
• Strong customer service and organizational skills
• Ability to work effectively in a fast-paced and semi-autonomous environment
• Self-motivated and able to manage high volumes of communications
• Basic knowledge of virtualization
• Proficiency with Salesforce is a bonus skill

• 26 paid days off annually, plus 4 global VeeaMe Days for self-care and paid volunteer time
• Paid parental, maternity, and paternity leave
• Fully covered family medical plan, dental, rehab, and vaccinations
• Life, critical illness, and disability insurance
• Employer pension contribution via PPK
• Monthly Edenred allowance of 450 PLN for meals
• MultiSport card fully covered by Veeam, giving access to sports facilities nationwide
• Six free therapy sessions, plus legal and financial advice
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to LinkedIn Learning, Athena, and O’Reilly
• Mentoring through the MentorLab program
• Monthly benefit stipend while Veeam finalizes its benefits offerings