Fraud Prevention Strategy Coordinator

• Lead and mentor a team of multidisciplinary analysts by structuring routines, fostering a culture of efficiency, and promoting the individual and technical development of team members
• Lead and conduct ongoing diagnostics to contain attacks, identify operational vulnerabilities, and propose targeted improvements and workflow automations to reduce the chargeback rate
• Perform critical analysis, validation, and recommendations regarding fraud rules in fraud engines for payment and card products
• Define and implement fraud prevention strategies for customer onboarding and financial transactions
• Conduct data exploration using SQL and Databricks to support hypotheses and design pragmatic solutions
• Define and own strategic fraud KPIs, including confirmed fraud rate, chargeback rate, and avoided loss
• Report performance and risks to the Executive Board and Risk Committee
• Collaborate with Product and Business teams to align on the impacts of rules and communicate the trade-offs of fraud-related decisions
• Evaluate new technologies and providers of antifraud solutions, leading proofs of concept and implementations of new solutions and methodologies

• Bachelor's degree in Business Administration, Engineering, Mathematics, Law, Accounting, or a related field
• Demonstrated experience leading teams and managing people in fraud prevention, with a strategic focus on data analysis and the implementation of antifraud processes
• Experience in financial institutions, fintechs, or the payments industry, with ownership of financial loss metrics and chargeback reduction
• Experience developing and implementing strategies to detect fraud in financial transactions and digital onboarding
• Experience with fraud detection and prevention tools, including creating and optimizing antifraud rules and models using outputs from scoring tools and rule engines
• Strong data storytelling skills, translating data into clear, actionable insights
• Practical proficiency in SQL and Databricks (or a similar tool) for data exploration, scenario diagnosis, report and dashboard creation, and hypothesis development
• Analytical, pragmatic, and hands-on approach, with a focus on balancing risk mitigation, financial losses, and a positive customer experience
• Intermediate English proficiency for communication with vendors (a plus)

• Medical and dental insurance with no copay
• Life insurance
• Medication purchase assistance
• Fitness and physical activity allowance
• Four free therapy or nutritionist sessions per month
• Quick massages at headquarters
• Flexible meal benefit provided via a Visa card
• Free food at headquarters
• Childcare assistance
• Parental support program
• Extended maternity and paternity leave
• In-house training platform
• Education assistance covering 70% of undergraduate degree and language course tuition
• Subsidy for purchasing courses and books
• Remote-work allowance
• Work equipment
• Home-office furniture allowance
• Partnership with WOBA for access to coworking spaces throughout Brazil
• Birthday-month day off
• Happy Hour allowance
• Referral bonus for recommending new employees
• Bonus based on annual targets
• Stock option plan
• No dress code