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Field Service Engineer

About the role

• Install, maintain, and repair TOMRA Reverse Vending Machines (RVMs) at customer sites
• Support the installation, commissioning, and roll-out of new machines across the UK
• Diagnose and resolve mechanical and electrical issues
• Carry out preventative maintenance and reactive repairs
• Build strong relationships with customers and site contacts
• Travel throughout the region, including occasional overnight stays
• Record service activities, machine status, and updates using digital systems and tools
• Contribute to continuous improvement and share feedback
• Follow TOMRA Safe and LOTO safety procedures
• Help deliver a positive customer experience and ensure equipment operates safely and reliably

• A curious and solution-oriented mindset, with strong attention to detail
• A customer-focused approach, with clear and confident communication skills
• A foundation in electro-mechanical systems, with an interest in learning how to analyse, test, and repair complex equipment
• Comfortable working both independently and as part of a wider, supportive team
• Flexibility to travel and manage your own schedule in a field-based role
• Full UK driving licence
• Flexibility to work occasional approved overtime and weekends
• Weekend coverage on a rota-based shift pattern from October 2027

• Supportive, inclusive and collaborative culture
• Opportunities to learn, develop and broaden your experience
• Potential to grow
• Health insurance (with the option to add family)
• Employer pension
• 10% non-contributory pension contributions
• Tenure Leave (can accrue more leave after from 5+ years of service)
• Company Bonus
• Paid overtime
• Training and tools provided