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Clinical Trial Coordinator
About the role
• Provide administrative and technical support to the Project Team
• Support audit readiness through scheduled file reviews according to SOPs and department guidance
• Provide administrative support for site activation activities
• Help develop critical paths for site activation
• Develop and review site lists for feasibility activities and provide local input into site tiering
• Coordinate and complete assigned trial activities according to the task matrix
• Perform department, internal, country and investigator file reviews and document findings
• Complete allocated tasks on time, within budget and to quality standards; communicate risks to project leads
• Support Activate and eTMF systems and keep databases current
• Process documents for client eTMF, perform eTMF reviews, distribute communications, and provide reports
• Analyze and reconcile study metrics and findings reports
• Assist with Investigator Site File and Pharmacy binder materials and non-clinical study supplies
• Support translation materials and translation quality control
• Conduct on-site feasibility visits where applicable in Asia Pacific
• Schedule client and internal meetings as needed
• Review and track local regulatory documents as needed
• Support RBM activities and study-specific documentation and systems
• Transmit documents to the client and centralized IRB/IEC
• Maintain vendor trackers
• Support regulatory submissions and site start-up activities
• Work with sites to obtain site-selection documents
• Prepare regulatory compliance review packages
• Coordinate with internal departments to align site start-up activities
• Complete Site Interest Plans in CTMS and collect associated investigator/site documents as needed
• Document site communications, follow-ups and survey responses in real time
• Review survey data for logical, complete and relevant responses
• Collaborate with teammates and clinical personnel on deadlines, site issues and risks
• Maintain site contact and follow-up plans and escalate non-compliance
• Provide local expertise on site capacity and experience and recommend additional sites
• Liaise with Global Investigator Services to resolve investigator queries and maintain account/contact information
• Contribute to global feasibility processes and best practices
• Train new personnel in processes and systems
• Use local knowledge to identify and develop new sites
• High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification
• Bachelor's degree preferred
• Previous experience comparable to 0 to 1 year
• Equivalent combination of appropriate education, training and/or directly related experience may be considered
• Ability to work in a team or independently
• Good organizational skills and strong attention to detail
• Ability to handle multiple tasks efficiently and effectively
• Ability to analyze project-specific data and systems accurately
• Strong customer focus
• Flexibility to reprioritize workload
• Working knowledge of applicable country regulations, ICH Good Clinical Practices, organization/client SOPs and WPDs
• Good English language and grammar skills
• Proficient local language skills as needed
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Ability to learn and master clinical trial database systems
• Ability to successfully complete the organization's clinical training program
• Effective oral and written communication skills
• Essential judgment and decision-making skills
• Ability to follow project work instructions accurately
• Good negotiation skills
• Ability to manage risk and perform risk escalation appropriately
• Fully remote work arrangement
• Full-time employment
• Standard Monday–Friday work schedule
• Potential occasional travel
• Training and onboarding support
• Opportunity to work with global pharmaceutical and biotech companies
• Professional development through clinical training program