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Qualitative Project Coordinator

About the role

• Assist the Market Research Project Management team with day-to-day management of market research studies
• Help ensure projects complete on time and within budget while meeting or exceeding client expectations
• Support project managers with invoicing and project agreement coordination
• Set up and test surveys
• Place confirmation calls, emails, and texts to respondents
• Prepare updates for project managers and clients
• Assist with project troubleshooting and desk research
• Investigate physician inquiries regarding honoraria issues by cross-checking against the bank account
• Manage honoraria files for all projects, including internal uploading and initiating domestic weekly and international monthly payments
• Communicate with panel members regarding questions, concerns, and telephone or in-person interview confirmations
• Enter data from phone recruitment screeners
• Troubleshoot with Project Managers to resolve issues

• Bachelor’s degree or equivalency preferred
• 0–1 years of related experience preferred
• Excellent interpersonal and communication skills – both verbal and written
• Strong skillset with Microsoft Office products
• Self-motivated and able to (re)prioritize tasks throughout the workday
• Exceptional time management, organizational skills, attention to detail and ability to multitask
• Well-developed analytical and problem-solving skills
• Ability to work autonomously and in a team environment
• Resume must be submitted in English

• Employees can work remotely
• Equal opportunity employer committed to inclusion and diversity
• Work environment free of discrimination and harassment