Premium Support Consultant, Norwegian

• Answer customer questions by phone, chat, and/or email
• Solve problems and create positive customer experiences
• Follow the brand's guidelines and quality standards on every interaction
• Log and update customer interactions in relevant systems
• Work closely with the team to improve service quality

• Fluent in Norwegian
• Solid English communication skills
• Tech-curious and eager to stay on top of the latest innovations
• Customer-oriented; prior experience is a strong advantage
• Excellent written and verbal communication
• Empathetic by nature, with a genuine passion for helping others

• Productivity Bonus up to 200€
• Permanent contract
• Meal Card Voucher
• 2 extra salaries (14 salaries annually)
• Private health insurance from day 1
• Refund of flight expenses
• Airport pick-up and settling assistance
• Accommodation provided in a hotel or apartment for the first 2 weeks