Systems Analyst, Mid-Level

• Analyze business-area processes and translate them into requirements, system rules, and technical specifications
• Build and customize workflows, automations, and solutions on the ServiceNow platform
• Develop and monitor integrations between ServiceNow and other systems using SOAP and REST technologies
• Model data, entities, and relationships based on business workflows
• Identify automation and integration opportunities and propose creative solutions
• Work on initiatives involving portals, mobile applications, chatbots, and other related technologies
• Collaborate with internal teams, partners, and suppliers, maintaining clear communication and high-quality technical documentation
• Continuously acquire new knowledge and contribute proactively in a collaborative, cross-functional environment

• Experience analyzing, specifying, and customizing business workflows
• Knowledge of development on low-code platforms and programming logic
• Knowledge of JavaScript
• Familiarity with integrations using SOAP and REST
• Ability to model data based on business processes
• Strong verbal and written communication skills, especially for technical documentation
• Proactivity, curiosity, self-directed learning, and creativity in problem-solving

• Meal or food allowance
• Flexible working hours and assignments (for remote positions)
• Transportation allowance (for hybrid or on-site positions)
• Profit-sharing program
• Flexible benefits: customizable benefits through the Flash Card
• Gympass / Wellhub
• Psicologia Viva (online platform for consultations with psychologists and nutritionists)
• Health and dental insurance
• Life insurance
• Extended parental leave (up to 6 months for mothers and 20 days for fathers)
• Partnership with SESC in your region
• Birthday Day Off
• Platform offering a variety of courses to enhance your knowledge (UCA)
• Language Academy (AIA)
• Leadership development program
• Afya Women’s Mentoring program (MMA)
• Discounts on undergraduate and graduate courses at Afya educational units