YOUR NEXT CHAPTER
Field Service Representative
About the role
• Provide on-site service at customer sites across all product lines
• Perform preventive maintenance, troubleshooting, repair, and calibration of instruments at customer sites within the assigned region
• Install instruments
• Train customers
• Manage inventory
• Plan trips
• Complete administrative tasks related to service functions
• Travel up to 90%, including overnight, for service and maintenance
• Report to the Southern Region Service Manager in Houston, Texas
• 2 years experience in troubleshooting, repairing and maintaining complex analytical instruments
• Ability to work independently
• Strong commitment to customer satisfaction
• Ability to work with electronic schematics, test equipment, and repair tools
• Associate's degree in engineering or related technical field
• Valid driver's license with clean driving record
• Passport
• Willingness to travel up to 90%, including overnight
• Must pass pre-employment drug test
• This position is not eligible for current or future work authorization or visa sponsorship
• Full benefits
• Profit-sharing contribution to 401k retirement savings
• $10,000 anniversary bonus every five years
• Additional bonus opportunities
• Employee-led In Motion Program with active social events during and outside working hours
• Competitive salaries
• Award-winning benefits package
• Opportunities for professional growth