YOUR NEXT CHAPTER
Inside Sales Representative
About the role
• Respond promptly to inbound sales calls, emails, and questions on the client's social channels.
• Understand each prospect’s interests, questions, budget, and purchase timeline.
• Explain products clearly, answer questions, prepare quotes, and close sales when the prospect is ready.
• Connect prospects who would benefit from an in-person demo with an appropriate affiliate.
• Refer prospects who need a higher-level conversation to an executive, with a clear summary of their needs and prior discussion.
• Track inquiries, sales, referrals, and handoffs accurately in GoHighLevel.
• Coordinate with the operations team on product availability, shipping, and customer handoffs.
• Share common customer questions and objections with the team.
• Own each inquiry through the sale or handoff.
• Experience handling inbound sales inquiries and closing products that require consultation.
• Clear, professional communication by phone, email, and social media.
• Good judgment about when to close directly and when to refer a prospect.
• Strong organization and consistent follow-through before a sale or handoff.
• Comfort using a CRM; experience with GoHighLevel is a plus.
• Sound judgment about product claims and a customer-first approach.
• Interest in meditation, sound, recovery, or wellness.
• Preferred: Experience selling to consumers, wellness businesses, hospitality buyers, or other commercial customers.
• Work remotely Monday - Friday, 40 hours a week (no weekends)
• Vacation: 10 business days a year
• Holidays: 5 National Holidays a year
• Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day)
• Parental Leave
• Health Care Reimbursement
• Active Lifestyle Reimbursement
• Quarterly Home Office Reimbursement
• Payroll Deduction Purchase Plans
• Longevity Bonus
• Continuous Learning Bonus
• Access to Training and Professional Development Platforms