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Billing Coordinator

About the role

• Generate and review invoices for freight shipments
• Check rates, accessorial charges, fuel surcharges, and agreed pricing
• Process billing adjustments, credits, and rebills
• Investigate billing discrepancies and resolve them with Sales and Operations teams
• Respond to client questions and inquiries related to invoices and billing
• Maintain accurate shipment and customer information in internal systems
• Maintain billing documentation and records for review or audit
• Assist with billing deadlines and month-end activities
• Identify recurring billing issues and suggest process improvements
• Collaborate with Sales, Operations, and Finance teams to ensure invoices are processed correctly and on time

• 1–3 years of experience in billing, finance operations, logistics, or a similar administrative role
• Experience with billing, invoicing, or accounts receivable is preferred
• Experience in logistics, transportation, or freight brokerage is a strong advantage
• Strong attention to detail and accuracy
• Good problem-solving and analytical skills
• Good communication skills
• Ability to manage multiple tasks and meet deadlines
• Comfortable working with systems, data, and Excel
• Ability to work independently and as part of a team
• Bachelor’s degree or equivalent professional experience
• Ability to work Mon–Fri, 07.00–16.00 CST

• Competitive Salary in USD
• 10+ business days of paid time off, 15 after 2 years
• Equipment provided
• Remote work