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Senior Microsoft Dynamics GP Consultant

About the role

• Serve as a functional expert and trusted advisor for Microsoft Dynamics GP clients across multiple industries
• Analyze business requirements and translate them into effective Dynamics GP solutions
• Lead solution design sessions, business process reviews, and system optimization initiatives
• Assist with system enhancements, upgrades, module implementations, and process improvements
• Recommend best practices to improve operational efficiency, reporting accuracy, and data integrity
• Build and maintain strong client relationships
• Provide advanced functional support for Dynamics GP modules including Financial Management, Distribution, Inventory, Purchasing, Sales Order Processing, Project Accounting, Fixed Assets, Payroll, and Field Service
• Troubleshoot complex application, transactional, and configuration issues
• Investigate and resolve data discrepancies, posting errors, reconciliation issues, workflow challenges, and integration-related concerns
• Support month-end, quarter-end, and year-end processes
• Coordinate with technical consultants, developers, software vendors, and client stakeholders to resolve issues and implement enhancements
• Evaluate client processes and identify improvement opportunities
• Configure Dynamics GP for evolving business requirements
• Support workflow automation, approval processes, and operational efficiencies
• Improve reporting capabilities, data quality, and system adoption
• Document business processes and future-state recommendations
• Support and troubleshoot SalesPad and other third-party ISV applications integrated with Dynamics GP
• Assist with integration troubleshooting between Dynamics GP and external business systems
• Deliver client user training and knowledge-transfer sessions
• Create and maintain functional documentation, process guides, and knowledge-base articles
• Document solutions, root causes, and recommended corrective actions
• Provide functional guidance and knowledge sharing with other consultants
• Identify recurring issues and recommend long-term corrective measures

• Deep functional knowledge of Microsoft Dynamics GP
• Strong analytical and troubleshooting skills with a focus on root cause analysis and data integrity
• Ability to understand and improve business processes through technology solutions
• Excellent client relationship management and consulting skills
• Strong verbal, written, and presentation skills
• Ability to manage multiple priorities and client engagements simultaneously
• Experience working within a managed services, consulting, or support environment
• Strong documentation and organizational skills
• Ability to work independently while collaborating effectively with cross-functional teams
• Bilingual in English and French
• Experience with SmartConnect and Dynamics GP integrations
• Familiarity with SQL Server and Dynamics GP reporting tools
• Previous experience in a Microsoft partner or consulting environment
• Candidates must be available to work during EST or CST business hours
• Candidates must reside in a LATAM country
• Candidates must be legally authorized to work in their country of residence
• Qualified candidates will be asked to complete a Predictive Index survey as part of the application process

• Contractor of Record (COR) or Employer of Record (EOR) engagement opportunity
• Accommodations available upon request during the recruitment and selection process