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Corporate Travel Consultant – English Required

About the role

• Provide customer support in emergency situations, including travel changes, rebookings, and unforeseen issues
• Ensure SLA compliance, including during non-standard hours
• Handle requests through Sabre, OBT/ARGO, or similar systems, in accordance with current procedures
• Keep interactions organized and properly documented
• Support the team during periods of high demand or operational contingencies
• Work independently while demonstrating effective prioritization and a sense of urgency

• Previous experience providing corporate travel support
• Proficiency with Sabre, OBT/ARGO, or similar systems
• Strong knowledge of operational processes, including ticketing, rebooking, refunds, and travel policies
• Excellent written and verbal communication skills
• Ability to work under pressure and manage high volumes of requests
• Availability to work flexible shifts, including weekends, public holidays, and alternative hours
• Advanced or fluent English, as required by the screening question and job description
• Experience as a travel consultant, as required by the screening question
• Undergraduate degree, technologist degree, or technical education, as specified in the job’s education requirements

• Medical insurance
• Childcare assistance
• Dental insurance
• Career development plan
• Birthday day off
• Paternity leave
• Collaborative work environment
• Home-office allowance
• Meal allowance
• Vacation/leave
• Growth opportunities