Home Health Billing Virtual Assistant, Billing, Claims & Authorizations Support

• Maintain home health billing workflows using HHAeXchange or Axxess
• Manage billing records and ensure accurate system entries
• Submit, review, and track home health billing claims
• Obtain, verify, and monitor prior authorizations and ongoing coverage
• Research claim denials and file appeals
• Conduct follow-ups to maximize reimbursement
• Monitor Electronic Visit Verification compliance
• Review EVV logs and resolve visit discrepancies
• Support billing operations for U.S. home care agencies

• Hands-on experience with HHAeXchange or Axxess is required
• Direct experience in US home health billing operations, including claims submission, authorizations, denial management, and EVV
• Excellent written and verbal English skills
• Willingness and ability to work 10:00 AM–2:00 PM EST, Monday–Friday
• Reliable high-speed internet
• Backup internet connection
• Quiet home office environment
• Complete four HIPAA courses and submit certificates
• Complete EPICompliance training, including OSHA for Healthcare
• Use Hubstaff for time tracking during all working hours with location enabled
• Minimum six-month commitment
• Exclusive engagement; no outside work or other clients without proof of resignation
• Submit all required initial onboarding documents
• Work under a Helper Heroes Independent Contractor Agreement
• Spanish fluency is not required

• Pay raise
• Work from home
• Competitive base pay
• Growth opportunities
• Fun and supportive team environment
• Opportunity to learn and advance
• Purpose and inclusion
• Potential transition to full-time