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Retail Sales Support Administrator – FMCG

About the role

• Act as the primary support for the Brand Manager and retail sales staff to drive operational efficiency
• Manage the retail sales inbox and provide service support
• Process orders accurately in the CRM
• Enter promotional data, new product lines, and customer information into systems
• Generate sales reports
• Track account collection activities
• Identify workflow bottlenecks and propose practical solutions to improve team productivity
• Provide high-level administrative assistance to the Retail team
• Report directly to the Australia-based Retail Manager

• 2+ years in a sales administration or commercial support role
• Exceptional written and verbal communication skills
• Ability to build internal and external relationships
• High proficiency in CRM systems
• Solid computer literacy
• Meticulous attention to detail
• Strong numerical accuracy
• Calm, adaptable approach to handling priorities in a fast-paced environment
• Advanced skills in data visualization or advanced reporting tools are a bonus
• Background in supporting executives with generalist administrative tasks is a bonus
• PH citizenship required
• Applications must be submitted in English

• HMO healthcare for you and your 1 dependent (with COVID insurance)
• 20 combined SL/VLs per year accrued from day one (you will have 10 accrued once you pass regularization)
• 13th-month bonus
• Government-mandated benefits
• Computer will be provided
• Internet allowance
• Access to work in one of our Manila-based offices
• Member Wellness Program
• Paid birthday leave and birthday treat
• Welcome gift packs
• Work anniversary gifts
• Year-End Party and Christmas hamper