Logistics & Inventory Coordinator

• Coordinate domestic and international shipments with carriers, freight forwarders, warehouses, and other logistics providers
• Track shipments from dispatch through final delivery and proactively flag delays, exceptions, or missed delivery milestones
• Keep suppliers, warehouses, drivers, customers, and internal teams updated with clear and timely shipment communications
• Prepare, review, and validate shipping documents including bills of lading, packing lists, commercial invoices, and customs documentation
• Identify and escalate discrepancies involving weights, quantities, shipping records, documentation, or delivery details
• Coordinate final-mile delivery requirements and help resolve issues that could prevent successful customer delivery
• Receive, review, process, and report on product quality claims and shipment-related discrepancies
• Manage inventory transfers and warehouse logistics while maintaining accurate movement records
• Enter customer orders and maintain order information in the company’s Order Management and ERP systems
• Prepare recurring and ad hoc logistics, order, claims, and shipment reports for the Operations team
• Support a B2B import/export and supply chain operation serving customers across international markets, including Latin America

• 1-3+ years of experience in logistics, shipping, supply chain, transportation, or a closely related operations role
• Experience working in a B2B logistics or import/export environment with international shipments
• Hands-on experience coordinating domestic and international shipments
• Working knowledge of shipping documentation such as bills of lading, packing lists, commercial invoices, and customs paperwork
• Fluent written English with strong professional email communication skills
• Strong attention to detail and experience following structured processes and SOPs
• Experience coordinating shipments involving Asia, Mexico, or Latin America
• Experience processing logistics claims, product quality claims, shipment discrepancies, or documentation exceptions
• Experience reviewing mismatches involving quantities, weights, invoices, or shipment documentation
• Strong Excel and Microsoft Office skills
• Experience using ERP, Order Management, inventory, or logistics tracking systems