Learning Administrator, LMS & Training Coordination

• Administer and maintain learning activities within the Learning Management System, including enrollments, course assignments, schedules, and learner records
• Coordinate training events and learning programs, ensuring logistical requirements are completed accurately and on time
• Support instructors, facilitators, and stakeholders before, during, and after training sessions
• Prepare training sessions by managing participant communications, materials, virtual meeting setup, and administrative requirements
• Maintain learner data, attendance records, completions, and training documentation
• Generate and distribute reports to support business requirements and measure learning activity effectiveness
• Monitor shared mailboxes and respond to learner and stakeholder inquiries
• Troubleshoot LMS-related issues and escalate complex requests when required
• Collaborate with internal teams, vendors, and business stakeholders to ensure seamless learning service delivery
• Communicate with geographically dispersed teams through email, Microsoft Teams, and other virtual platforms
• Identify opportunities to streamline processes and enhance the learner experience
• Ensure compliance with established processes, service level agreements, and quality standards
• Support the client within the EST time zone

• Experience in learning administration, training coordination, or LMS administration
• Working knowledge of Learning Management Systems; Saba LMS experience is nice-to-have but not required
• Strong organizational skills and excellent attention to detail
• Ability to manage multiple priorities and meet deadlines in a dynamic environment
• Excellent written and verbal communication skills in English
• Strong problem-solving and customer service abilities
• Proficiency with Microsoft Office applications, including Excel, Outlook, Word, and Teams
• Ability to work independently while collaborating effectively within a team environment
• Experience supporting virtual, instructor-led, and blended learning programs preferred
• Experience with learning operations reporting and data analysis preferred
• Knowledge of learner registration, attendance tracking, and training compliance processes preferred
• Experience working with global stakeholders and cross-functional teams preferred
• English language proficiency, both verbal and written
• Ability to support the client within the EST time zone

• Equal Opportunity Employer commitment
• Supportive, collaborative, and respectful workplace culture
• Work-from-home arrangement