Dealer Account Manager – Berlin, Thuringia, Saxony & Saxony-Anhalt

• Build and maintain trusted partnerships with dealerships, understand their business challenges, and identify new opportunities for Ford Bank
• Develop and expand commercial business opportunities
• Assess the training needs of sales consultants, initiate targeted training measures, and deliver introductory training on Ford Bank products and processes
• Develop and establish coordinated processes with dealerships to optimize the sales cycle, drive dealership performance, and strengthen customer loyalty
• Plan and organize marketing activities and coordinate them with the relevant stakeholders
• Work closely with Ford sales representatives and other Ford Bank sales teams

• Completed university or university of applied sciences degree, ideally in business administration, economics, or a comparable field
• Several years of relevant professional experience, including account management experience focused on financial services in a field-based role, preferably in the automotive industry
• Enjoy interacting with a wide range of people, listening actively, and building strong customer relationships
• Clear, respectful communication skills and the ability to explain complex products and processes in an understandable way
• Interest in the automotive industry and a service-oriented approach to work
• Digital expertise and an interest in leveraging current Digital Sales trends to improve sales processes and develop new business opportunities
• Ability to work independently and in a focused, results-oriented manner, combined with strong negotiation skills
• Willingness to travel within the assigned territory and a valid driver’s license
• Proficiency in standard MS Office applications
• Very good German and good English language skills