Product Director – Professional Services

• Own the Professional Services product vision, strategy, and multi-horizon roadmap
• Align the product roadmap with Unit4’s platform strategy and commercial growth targets
• Define feature outcomes, adoption goals, usage goals, and customer impact metrics
• Serve as the internal authority on the Professional Services vertical
• Lead a prioritized product backlog with dedicated engineering capacity
• Define outcomes, success metrics, release plans, and quality criteria
• Translate PSO market knowledge into product requirements, opportunity sizing, problem statements, and build-versus-partner decisions
• Define industry-specific solution blueprints, reference configurations, and pre-built templates
• Represent professional services requirements in planning with horizontal product teams
• Partner on launch readiness, pricing, packaging, and field enablement
• Engage strategic customers and the PS Industry Board to validate roadmap direction and co-innovate
• Monitor competitors including NetSuite, Workday, Deltek, and Kantata
• Work with partners to extend value for professional services customers
• Define and maintain the professional services industry roadmap
• Translate workflows and pain points into product requirements across ERP modules
• Gather and validate requirements through customer interviews, market research, and regulatory analysis
• Champion AI and automation technologies, predictive analytics, intelligent workflows, and decision augmentation
• Collaborate with Product Marketing, Sales, Customer Success, UX, engineering, and operations teams
• Monitor competitive offerings, market shifts, and compliance trends
• Support discovery, validation, and launch activities
• Ensure industry-specific requirements are prioritized and delivered with platform capabilities

• Proven product management experience building enterprise software—ERP, PSA, or enterprise SaaS—for professional services organizations
• Shipped products used by professional services organizations
• Deep operational knowledge of professional services organizations, including pipeline-to-resource-to-revenue, utilization and leverage economics, engagement profitability, billing models, and partner/shareholder economics
• Strong command of project accounting and billing, project planning and execution, time and expense management, and resource planning
• Clear point of view on AI’s impact on professional services business models and ERP requirements
• Understanding of how product decisions drive ARR, win rate, and customer retention
• Experience in product management for enterprise SaaS platforms
• Deep understanding of professional services business models, including project-based delivery, utilization, billing, scheduling, and compliance
• Ability to influence without authority and work cross-functionally in a matrixed environment
• Ability to translate complex industry needs into scalable product solutions
• Excellent communication, analytical, and stakeholder engagement skills
• Experience with ERP or PSA platforms desirable
• Familiarity with mid-market services firms and operational challenges desirable
• Familiarity with AI-driven or data-rich product environments desirable
• May require security clearance and background checks for customer projects and sensitive customer data

• Flexible Leave Paid Time Off policy
• Remote working opportunities
• Global Wellbeing Days
• Growth opportunities
• Tools and guidance for professional development
• Talented colleagues, role models and mentors
• Sustainability initiatives through the Environmental, Social, and Governance strategy and Act4Good programme
• Safe and inclusive working environment
• Employee Resource Groups open to all
• Equal opportunity commitment
• Potential security-check handling according to local privacy laws