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Payroll Coordinator

About the role

• Oversee the entire employment lifecycle of each worker
• Manage daily queries and ensure seamless, efficient, and compliant payroll processing with internal and external providers
• Generate sales invoices and ensure timely and accurate worker payments
• Manage changes in employment contracts, including salary adjustments and provided benefits
• Maintain and store worker documentation according to in-country compliance and record-keeping guidelines
• Serve as the point of contact for worker, internal support team, ICP/ICE, and client queries
• Process compliant offboards for indefinite and fixed-term contracts, including voluntary and involuntary terminations
• Ensure requested background checks are completed
• Process payroll payments accurately and on time
• Maintain knowledge of payroll policies and governmental regulations
• Investigate and correct payroll reports and identify out-of-balance payroll
• Review and approve payroll reports against housed information and client input
• Maintain KPIs, internal reporting, payroll schedules, and master payroll input
• Work with clients to obtain and relay expert in-country requirements
• Manage payroll funding and billing, complete charging sheets, and generate sales invoices

• Bachelor's Degree
• 2+ years of practical experience in HR, Finance, or Customer Services
• Outstanding written and verbal communication abilities in English
• Proficiency in additional languages is advantageous
• Familiarity with payroll concepts and knowledge of local payroll legislation for supported countries would be beneficial
• Strong problem-solving skills, attention to detail, and analytical acumen
• Ability to manage multiple tasks and prioritize workload effectively
• Self-motivated with a proactive approach
• Exceptional organizational skills and meticulous attention to detail

• Work in Any Way model with flexibility over where and how you work
• International environment and collaboration across the world
• Nurturing culture where ideas reach leaders and contributions are recognized
• Access to 2 learning platforms for continuous growth
• Eligibility to join the annual bonus scheme or sales incentive plan